📜 Terms of Service

Last Updated: June 24, 2026

Welcome to Yowamca! By using our platform, you agree to these Terms of Service. Please read them carefully.

📌 Quick Summary: Yowamca connects students with qualified tutors. We provide a secure platform for learning, teaching, and tracking progress. All users must follow our guidelines to maintain a safe and productive environment.

1. Acceptance of Terms

By creating an account and using Yowamca (the "Platform"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our platform.

We reserve the right to update these terms at any time. Continued use of the platform constitutes acceptance of any changes.

2. User Roles

Our platform supports four distinct user roles:

  • Students: Learners who access lessons, take quizzes, and book tutoring sessions
  • Tutors/Teachers: Educators who create lessons, offer tutoring, and earn income
  • Parents: Guardians who monitor their children's progress and learning activities
  • Administrators: Platform managers who maintain quality and handle operations

3. Account Registration

  • You must provide accurate and complete information during registration
  • You are responsible for maintaining the security of your account
  • You must not share your account credentials with others
  • You must be at least 13 years old to use the platform
  • Students under 13 must have parental consent

4. Student Responsibilities

  • Provide accurate information during registration and profile setup
  • Complete lessons and quizzes honestly
  • Treat tutors and fellow students with respect
  • Report any issues or concerns to platform administrators
  • Use the platform for educational purposes only
  • Respect intellectual property rights of content creators

5. Tutor Responsibilities

  • Provide accurate qualifications, experience, and credentials
  • Deliver lessons professionally, ethically, and on time
  • Maintain a professional and respectful relationship with students
  • Respond to session requests promptly
  • Complete sessions as scheduled
  • Maintain confidentiality of student information
  • Keep qualifications and bank details up to date

6. Parent Responsibilities

  • Monitor children's learning progress and activities
  • Ensure children use the platform appropriately
  • Provide valid security codes for connection
  • Supervise children's online activities
  • Report any concerns about child safety

7. Content Guidelines

All content on Yowamca must adhere to these guidelines:

  • ✅ Educational, accurate, and age-appropriate content
  • ✅ Original content or properly attributed sources
  • ✅ Respectful and inclusive language
  • ❌ No inappropriate, offensive, or harmful content
  • ❌ No plagiarism or copyright infringement
  • ❌ No harassment, bullying, or discrimination
  • ❌ No spam or promotional content
  • ❌ No sharing of personal contact information

8. Payment and Escrow System

🔒 How Payments Work:

  • Escrow Protection: All payments are held securely by Yowamca until session completion
  • Platform Fee: A 5% fee is charged on each transaction to maintain the platform
  • Payment Release: Students release payment upon satisfaction with the session
  • Disputes: Any disputes will be investigated by administrators
  • Refunds: Refunds are processed according to our dispute resolution policy

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

  • We collect only necessary information for platform functionality
  • We do not sell or share your personal information
  • You can request deletion of your data at any time
  • All data is encrypted and securely stored

10. Intellectual Property

  • All content on Yowamca is protected by copyright
  • Users retain ownership of their original content
  • By posting content, you grant Yowamca a license to display it
  • You must not copy or distribute platform content without permission

11. Termination of Accounts

We reserve the right to terminate or suspend accounts that violate our terms, including:

  • Fraudulent or deceptive activities
  • Harassment or abuse of other users
  • Copyright infringement
  • Misuse of platform features
  • Providing false information
  • Any illegal activities

Terminated accounts may lose access to all content and data.

12. Limitation of Liability

Yowamca is provided "as is" without warranties. We are not liable for:

  • Interruption of service
  • Loss of data
  • Third-party content
  • User disputes
  • Indirect or consequential damages
  • External links or content

13. Dispute Resolution

  • Most disputes can be resolved by contacting our support team
  • If not resolved, disputes will be handled by our administrators
  • All decisions by administrators are final
  • Legal disputes will be governed by applicable laws

14. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any significant changes via email or platform notification.

Continued use of the platform after changes constitutes acceptance of the new terms.

15. Contact Us

If you have any questions about these Terms of Service, please contact us:

Thank you for using Yowamca! We're committed to providing a safe and effective learning environment.

Version 2.0 • 2026